Director of Membership

Greater Rockford Chamber of Commerce · Rockford, IL · Full-Time, Exempt · Reports to the COO

The short version: GRCC is looking for a relationship-driven sales leader to grow our membership and lead the team that keeps members engaged, supported, and glad they invested. Every membership you bring in is another Rockford Region business getting the connections, visibility, and resources it needs to grow. If you find energy in turning conversations into commitments and prospects into long-term partners, keep reading.

What you'll do

• Own GRCC's revenue growth by building sales systems and strategies that actually scale.

• Lead, coach, and motivate the sales and service team, plus our Ambassador volunteers, toward shared goals.

• Translate the value of membership into messaging that lands, across memberships, sponsorships, advertising, and events.

• Build genuine relationships with members and resolve issues before they become problems.

• Partner across departments to design member packages, shape pricing, and make sure every promised benefit gets delivered.

• Put our CRM (GrowthZone) to work: clean data, a healthy sales funnel, and reporting that turns numbers into next moves.

• Show up where business happens, at GRCC events, community functions, and on social media, as a visible face of the organization.

What you bring

• Three to five years of strategic, consultative selling: prospecting, funnel management, negotiation, closing, and relationship building.

• A bachelor's degree in business, economic development, public administration, or a related field.

• Comfort with CRM tools (GrowthZone a plus) and the discipline to keep data accurate.

• Strong executive presence and communication skills, whether one-on-one or in front of a room.

• A servant-leadership mindset and a real drive to help local business succeed.

• Your CCE or IOM credential through ACCE, or the willingness to work toward it.

Why you'll love it here We mean it when we say we make business personal. Our team works as connectors, convenors, and collaborators. We are forward thinking, we sweat the details, and we are energized by good work, good laughter, and good coffee. This role comes with real ownership, real community impact, and a front-row seat to everything happening across the Rockford Region.

The details

• Full-time, exempt, reporting to the Chief Operating Officer

• Compensation: $65,000 to $75,000 base salary, plus commission

• Benefits: health, dental, vision, life, and short-term disability insurance; 401(k) with company match; and a generous holiday and PTO schedule

• Regular travel (25 to 50 percent), mostly local to events and member sites

• Based in Rockford, IL

Ready to apply? Read the full job description here and then apply below!

The employment policy of the Greater Rockford Chamber of Commerce provides equal opportunity to all persons.  We support a diverse and inclusive work environment where employees are respected, treated fairly, and given equal opportunities to perform to their fullest potential.  We believe it is only with a diverse and inclusive workplace that the organization can perform at its best.