Manager, Billing and Coding

Department: Billing Reports To: Director, Revenue Cycle

FLSA: Exempt

Job Purpose:

The Manager, Billing and Coding is responsible for overseeing the daily operations of the coding department, including monitoring staff work quality, efficiency, and productivity. The Manager, Billing and Coding is also responsible for performing coding audits, new product and procedure evaluation from a coding perspective, and ensuring coding compliance.

Leadership Philosophy:

We believe that leadership is a privilege, one that carries the responsibility to inspire out teams to achieve the vision, how respect for those we serve, and coach our teams and individuals for growth and development. We place our people first and respect their inherent knowledge and talents by empowering them to share their ideas and make decisions that achieve high quality care and service to the patients we serve.

Primary Duties and Responsibilities:

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Monitors workflow and productivity of coding team to ensure work quality and effectiveness implementing process changes as needed to maximize efficiencies

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Audits coding work to ensure compliance to established policies, procedures and applicable regulations

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Provides expert level coding knowledge to the team and organization as needed

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Approves claim adjustments per policy

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Provides ongoing feedback and performance management to assigned team

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Leads recruitment efforts and analyzes workload to ensure appropriate staffing levels

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Manages training and onboarding of new coding staff

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Works cross-functionally with other departments in the organization providing coding expertise and guidance

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Communicates coding and organizational changes with staff members

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Assists in the evaluation of new and changing procedures to ensure accurate coding

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Orders supplies and resources as needed, such as coding tools, books, publications, and webinars

Updated 2026.09

Competencies:

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Leadership: We lead out teams toward achievement of our mission, vision and values by demonstrating key values.

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People Development and Management: We inspire and engage with our people for growth and development and achievement as a team.

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Communications and Interpersonal Relations: We communicate honestly and act courageously to build connections with our teams and each other.

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Business and Project Management: We are leaders in understanding key metrics and initiatives that help us achieve our goals.

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Service: We build relationships, keeping our patients at the center of all we do.

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Continuous Improvement: We never tire in our quest for excellence and continuously seek opportunities to improve.

Organizational Culture:

All OrthoIllinois employees focus on service by putting the mission, vision, and value statements into practice and using the guiding principles of Compassion, Respect, Trust, Integrity, Innovation, Education Fiscal Responsibility, Practice Independence, Accountability, and Empowerment to direct their interactions and decision making. Employees promote and model the service standards to create lasting impressions, extraordinary moments, exceptional on-stage experiences, and meaningful and compassionate connections.

Education and Experience Requirements:

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Bachelor's degree from a four-year college or university.

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A minimum of four years of experience medical coding and billing experience

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A minimum of two years of experience managing people

Environmental/Working Conditions:

Working environment is in an office/clinic setting.

Physical/Mental Demands:

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Sit for extended periods of time.

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Possess full range of motion in shoulders and arms, including reaching above or below the shoulder.

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Requires lifting, carrying and/or moving objects in a manner consistent with most office environments (generally, no more than 10 pounds on a frequent basis and 20 pounds on an occasional basis).

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Finger dexterity for typing on a keyboard and using a mouse for extended periods of time.

Updated 2026.09

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Vision (e.g., depth perception, color vision, strong vision up close); hearing e.g., (high pitch sounds, soft or distant sounds)..

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.