POSITION SUMMARY Coordinate contract work between the customer’s needs and manufacturing capacity. Set-up and maintain customer files, confirm service orders, and create quotations of service pricing to customer. Essential Functions Statement(s) Quotation of contract services. Confirming orders. Filing of invoices and sales correspondence in Docuware. Verify customer information and ship method in SAP. Verify pricing. Process credits as necessary. Delivery follow-up. Expedite orders. Pulling design prints, when necessary Work closely with Receiving, Manufacturing, Coating, Shipping, and Inside Sales departments – this requires occasional trips to the shop floor where you will be exposed to operational machinery and other manufacturing processes. SKILLS & ABILITIES Education: High School Diploma or equivalent. Experience: One to two years clerical or related sales, customer service, or manufacturing experience preferred. Computer Skills: Word, Excel, & PowerPoint. Understands how to use Company intranet including navigating the Quality Environmental and CIT systems. Must be able to look up a MSDS and understand SAP and Docuware. Other Requirements Practice and follow the GBP and be knowledgeable in ISO 9001 & 14001. Employee is required to learn, understand, and practice Lean Manufacturing principles within our facility.