Department: Project Management
Reports to: Vice President of Operations
FLSA Status: Exempt

Prepared Date: 06/2006

Revised Date: 03/2012

Summary

Coordinate the preparation and scheduling of submittal packages with multiple departments and projects. Review and transmit packages. Follow up with customers and the Production department to maintain an accurate ship date. Coordinate responses to Customer or Consulting Engineers for questions relating to the submittal of a project.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Coordination of multiple projects (20-30) regarding the preparation and scheduling of the submittal package with Application Engineering, Estimating, Manufacturing, and Engineering. Review and transmit the package.
2. Follow up with the Customer and Production to maintain an accurate ship date.
3. Coordinate responses to Customer or Consulting Engineer for questions relating to the submittal and the project.
4. Coordinate with customer to negotiate and resolve field issues after shipment and through warranty period.
5. Coordinate with Customer Service on missing or damaged items.
6. Compare the Customer Purchase Order with the order package for completeness, clarity and to insure the costing is appropriate.
7. Coordinate with customer, Customer Service and Process Engineering on scheduling Field Service visits.
8. Coordinate with the customer and the Accounting department to obtain project closure. This includes assisting in obtaining final payments and negotiating any customer back charges.
9. Support Engineering and Contract Administrators with technical and scheduling issues during the contract negotiations with the Customer.
10. Review cost after shipment and explain variations between estimate and actual costs, report variances to appropriate parties.

knowledge, skills and abilities

Wastewater familiarity would help with product knowledge and application. Must be computer literate and have familiarity with MS Office software. Proficient typing skills and ability to operate a calculator and a copy machine. Ability to travel 2-4 times per year.

SUPERVISORY RESPONSIBILITIES

None

WORK ENVIRONMENT

Usual office working conditions with moderate noise such as computers and printers, telephones and copy machines.

Minimum qualifications

Bachelor of Science Degree in Engineering or related field and a minimum of 5 years of relevant experience or an equivalent combination of training and experience.

CUSTOMERS

Internal - 40% External - 60%

Customer Project Manager - 60%

Contract Engineer - 30%

Owner - 5%

Operator - 5%